Terms & conditions

What these terms cover

These terms govern your use of this website and set out the general basis on which we offer our services. They work alongside our legal notice and privacy policy.

They are not the contract for a project. Any engagement is governed by a separate written agreement (scope, price, timeline, deliverables and acceptance criteria) signed by both parties. Where that agreement and these terms conflict, the signed agreement wins.

Our services

We do two things. We build and operate our own SaaS products, currently EUCLM and Gestor Musical. And we design, build and operate AI automations and software for other companies.

Each product has its own terms of service and privacy policy, which apply when you use that product. These terms cover this website and the consultancy relationship, not the products.

Quotes, pricing and cancellation

We state these publicly because we think you should be able to hold us to them:

• A first automation is quoted at a fixed price against a written scope. You approve a number, not an hourly rate.
• Continuing work runs in monthly cycles you can end at the close of any month. There is no minimum term and no notice penalty.
• Quotes are valid for 30 days unless stated otherwise, and assume the scope as written. Material changes to scope require a revised quote before we proceed.
• Work outside an agreed fixed scope is only carried out once you have approved it in writing.
• Unless the signed agreement says otherwise, fees are exclusive of VAT and payable within 15 days of invoice.

Who owns what we build

You do. On payment, and unless your signed agreement expressly states otherwise, you own the source code, prompts, configuration and data of the work we deliver for you. There is no runtime licence back to us, and nothing we build for you stops functioning if you stop working with us.

Two carve-outs, stated plainly. We retain ownership of general-purpose tools, libraries and internal patterns that pre-date your project or that we develop independently of it; you receive a perpetual, irrevocable licence to use them as part of your deliverable. And third-party components keep their own licences, which we will identify on request.

We would like to describe our work publicly. We will not name you, publish your data, or show your screens without your written permission.

AI outputs: what we do and do not promise

This matters more than any other clause here, so we will be direct.

AI systems produce statistical outputs. They can be wrong, and they can be wrong confidently. We design specifically for that: extracted fields cite the source they came from, low-confidence cases are routed to a person instead of being guessed at, and irreversible actions sit behind an approval step. That is what we mean by explainable and auditable.

What we do not promise is that every output will be correct. We do not warrant that an automation will be error-free, and an automation we build is a tool that supports your decisions. It does not make them for you, and it does not replace professional judgement, legal review or regulatory obligations that rest with you.

Where your process is subject to legal or regulatory duties, those duties remain yours. We will build the controls, logging and human checkpoints needed to help you discharge them, and we will tell you plainly when we think a process should not be automated.

Your responsibilities

For us to deliver, you need to give us timely access to the systems, data and people the work depends on, and a named decision-maker who can approve scope. You are responsible for having the right to give us access to any data you provide, and for ensuring that data is lawfully collected. Delays caused by blocked access or absent approvals move timelines.

Confidentiality

Each of us will keep the other's non-public information confidential, use it only for the engagement, and protect it as carefully as our own. This applies during the engagement and for three years afterwards. It does not cover information that is public through no fault of ours, that we already held, or that we are legally compelled to disclose, in which case we will tell you first where we lawfully can.

Liability

We do not exclude or limit liability for fraud, for wilful misconduct, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited. Your statutory rights as a consumer, if you are one, are unaffected.

Otherwise, and to the extent permitted by law: neither party is liable for indirect or consequential loss, loss of profit, loss of revenue or loss of anticipated savings; and our total liability under an engagement is capped at the fees you have paid us under that engagement in the twelve months before the claim.

This website is provided as it is. We do not warrant that it will be uninterrupted or error-free.

Ending the relationship

Either of us may end a monthly cycle at its close. Either of us may terminate immediately on written notice for material breach that is not remedied within 30 days, or on insolvency. On termination you pay for work delivered up to that point, we hand over everything you own in a usable form, and the clauses on ownership, confidentiality and liability survive.

Changes to these terms

We may update these terms. The version in force is the one published here when you use the site, or the one incorporated into your signed agreement. Material changes affecting an active engagement will be agreed with you, not imposed.

Governing law

These terms are governed by Spanish law and subject to the courts of Spain, without prejudice to any mandatory protection available to you as a consumer in your country of residence. If any provision is unenforceable, the remainder stands.